Collector Release Notes

Deprecated version

This version of the Collector has been deprecated. It has been replaced in the Product Downloads by version 5.2.8.

Software Requirements

Supported operating systems

  • Windows 2003 Server (for Citrix / Terminal Services server) - 32 and 64 bits
  • Windows 2008 Server (for Citrix / Terminal Services server) - 32 and 64 bits
  • Windows XP - 32 and 64 bits
  • Windows Vista - 32 and 64 bits
  • Windows 7 - 32 and 64 bits
  • Windows 8 and 8.1 - 32 and 64 bits
  • Windows Server 2012 and 2012 R2 (XenApp / Remote Desktop Services) - 64 bits


  • UDP communication must be allowed between the targeted device and the Engine.
  • To install the Updater or the Collector using their MSI, the Windows installer (msiexec) version 3.0 or higher is required.

Nexthink dependency matrix

The latest Engine is always compatible with the latest Collector and all the previous versions of the Collector. If you want to upgrade to the latest release of the Collector, we encourage you to upgrade the Engine first.

  Nexthink Engine v5.2 Nexthink Engine v5.1 Nexthink Engine v5.0 Nexthink Engine V4.4
Nexthink Collector v5.2 OK NOK NOK NOK
Nexthink Collector v5.0 OK OK OK NOK
Nexthink Collector v4.3 OK OK OK OK

What's New

Fixed issues

Customer issues

  • [Support- 7051] [CLT-1539] - Windows system halt when monitoring domains with non-ASCII characters.

Internal issues

  • [CLT-1544] - Link 5.2 and 5.0 branches of the Collector to the latest Updater (version
  • [CLT-1545] - Code sign Windows installers for the Collector and the Updater.
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