Finder 6.2.X Release Notes

Software Requirements

Supported Operating Systems

  • Windows Vista - 32 and 64 bits
  • Windows 7 - 32 and 64 bits
  • Windows 8 and 8.1 - 32 and 64 bits
  • Windows 10 - 32 and 64 bits

Nexthink Dependency Matrix

Starting from Nexthink V6, the Finder connects to the Portal upon sign-in. The Finder version is then validated by the Portal, which also provides the Finder with the list of available instances of Engines to connect to.

  Portal 6.2 | Engine 6.2 Portal 6.1 | Engine 6.1 Portal 6.0 | Engine 6.0
Finder 6.2 OK Not OK Not OK
Finder 6.1 Not OK OK Not OK
Finder 6.0 Not OK Not OK OK

Investigations, one-clicks, and alerts can be exported from the Finder to be used in the Portal. Starting from V6, the Portal checks the compatibility of the connected components.

Known Limitations


  • [Support - 2231] [FND-2761] - Web API investigations do not support between modifiers in their time frame. The between modifier is ignored when executing a Web API investigation.


  • Unsupported AD Login through digest proxy.


New Features


  • [FND-4354] - Search suggestions for new binaries and new packages.
  • [FND-4454] - Search suggestions for entities and services.
  • [FND-4495] - Search for user's full name (Active Directory).
  • [FND-4653] - Search suggestions for domain category, hosting country, application category.
  • [FND-4653] - Search suggestions for network availability and network response time.
  • [FND-4669] - Search suggestions for server devices.

User permissions

  • [FND-4271] - Permission to configure the system allows publishing investigations the Web API.
  • [FND-4656] - Permission for Collector management.

NXT protocol (Finder links)

  • [FND-4706] - NXT protocol support for editing categories.
  • [FND-4707] - NXT protocol support for editing metrics.

User interface

  • [FND-4591] - New binaries drill down keeps the device context.
  • [FND-4625] - Bar chart for activity view with between condition.

New aggregates and fields

  • [FND-4719] - Average Traffic per Device condition and display field.
  • [FND-4720] - Application Crash Ratio and Application not Responding Event Ratio options for Investigations and Metrics.
  • [FND-4721] - Renamed Boot an logon duration aggregates for Investigations and Metrics.
  • [FND-4804] - Renamed an aggregate for Web Interaction Time.
  • [FND-4822] - Tagging based on the storage policy.


  • [FND-4587] - Support for DirectAccess.

Fixed Issues

Customer Issues

  • [Support-10821][FND-4579] - No "Entity" option in the "Device Comparison" view.

Internal Issues

  • [FND-4655] - Collector Discover Collection absent from the accordion.
  • [FND-4670] - Missing search suggestions like All Laptops and All Desktops.
  • [FND-4705] - Inconsistent option naming for System Boot Duration.
  • [FND-4710] - Options combinations are not blocked for Metrics.
  • [FND-4712] - Widget Services with threshold violation failed to refresh (Connection failed).
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