Finder 6.5.X Release Notes

Software Requirements

Supported Operating Systems

  • Windows Vista - 32 and 64 bits
  • Windows 7 - 32 and 64 bits
  • Windows 8 and 8.1 - 32 and 64 bits
  • Windows 10 - 32 and 64 bits

Nexthink Dependency Matrix

Starting from Nexthink V6, the Finder connects to the Portal upon sign-in. The Finder version is then validated by the Portal, which also provides the Finder with the list of available instances of Engines to connect to.

  Portal 6.5 | Engine 6.5 Portal 6.4 | Engine 6.4 Portal 6.3 | Engine 6.3 Portal 6.2 | Engine 6.2
Finder 6.5 OK Not OK Not OK Not OK
Finder 6.4 Not OK OK Not OK Not OK
Finder 6.3 Not OK Not OK OK Not OK
Finder 6.2 Not OK Not OK Not OK OK


Known Limitations


  • [Support - 2231], [FND-2761] - Web API investigations do not support between modifiers in their time frame. The between modifier is ignored when executing a Web API investigation.


  • Unsupported AD Login through digest proxy.


New Features

  • Finder installation from Portal and automatic Finder update for maintenance and major releases (Beta).
  • [FND-4911] - High CPU improvement for the user and device view.
  • [FND-5014] - Login duration improvement (extended logon duration). 
  • [FND-5016] - Boot duration measurement improvement.
  • [Support 11572] [FND-4809] [FND-4880] -  Entities with comma are now supported.

Fixed Issues

Customer issues

  • [Support 12828] [FND-4920] - Users without system configuration privileges should not be able to enable/disable services.
  • [Support 13178] [FND-4960] - The timeout for AD authentication can be increased via a registry setting. 

Internal Issues

  • [FND-4971] [FND-4981] [FND-4952] [FND-4954] [FND-4982] [FND-4946] [FND-4498] - The Finder could crash in different circumstances.
  • [FND-4985] - Maximizing the Finder windows was not always working correctly. 
  • [FND-4988] - An erroneous warning message was sometimes displayed when opening the user view from the device view. 
  • [FND-4875] - Investigation designer: logical expression improvement.
  • [FND-4970] [FND-4977] [FND-4484] - Portal to Finder drill-down: warning message improvement.
  • [FND-5029] - Network availability level field: tooltip update.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk